Frequently Asked Questions
Everything you need to know about bringing Scandinavian design and quality into your home.
What is the standard shipping time for AVA of Norway products?
We typically process orders within 1-2 business days. Depending on your location, standard shipping takes between 3 to 7 business days to arrive at your doorstep.
Do you offer international shipping?
Yes, we ship our premium home goods worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.
Are your materials sustainably sourced?
Sustainability is at the heart of AVA of Norway. We prioritize eco-friendly materials and ethical manufacturing processes to ensure our products are as kind to the planet as they are to your home.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna for flexible financing.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.